This 30-minute webinar explains the difference between care coordination, case management, and discharge planning. The importance of coordination of care within and across practice settings is discussed, with practical tips for working with healthcare teams, patients, and families to ensure safe, quality care. Changes in healthcare system operations and reimbursement practices make understanding and proper utilization of care coordination process critical. Designed with needs of critical access hospitals in mind, the webinar includes suggestions for maximizing resources to improve care and improve the patient experience while controlling costs.


  1. There is no conflict of interest for anyone with ability to control content of this activity.
  2. Criteria for successful completion include watching the webinar and submitting the digital feedback form. Certificate will be emailed to you upon completion.
  3. Montana Nurses Association is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
  4. This activity is available for contact hours through 12/31/21.

Contact hours awarded upon successful completion: 0.5

Questions? Email them to [email protected]

Course Curriculum

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The Fine Art of Care Coordination

Online Course